Frequently asked questions

Yes — the first session can be tried free.

Join the waiting list — there's no payment. Alex will let you know when a space opens.

By monthly direct debit, taken on the date you joined.

Stop any time — there's no notice period.

For the time being (it may change): juniors £2 a month; Wythall £5 a month. Our coaching prices are the club member rate. After your first 2 months you can pay the membership to keep the member rate, or continue at the non-member rate.

Unlimited (all eligible weekly sessions): juniors £40 a month (includes Junior Matchplay), adults £45 a month (includes cardio and weekly pickleball). Junior siblings: 2nd child 10% off, 3rd and more 25% off. Or pay as you go with a flexi pass. All prices are on the Pricing page.

Yes, with a flexi pass. Juniors: 5 lessons £50 or 10 lessons £90. Adults: 5 lessons £60 or 10 lessons £110. Each credit books one date of a session, so you're only on the register for the dates you book. Book dates in the Player portal.

It's included with Junior Unlimited. Otherwise it uses 1 junior flexi credit, or £15 by card as a one-off.

We always try to run sessions — wear plenty of layers. The coach cancels only in really bad weather. You can use another session that week instead, or as a last resort your account is credited.

Yes, join any other session that week for their age and ability.

Sports shoes, a water bottle and clothing suited to the weather. Rackets are provided if needed.

Studley is free. Wythall is a £1 coin or £1.60 on RingGo for four hours.

Please ask Alex personally. Email velocitywithalex@gmail.com or call/WhatsApp 07471 085762. Alex replies 9am–8pm, always within 24 hours.

Please ask Alex personally. Email velocitywithalex@gmail.com or call/WhatsApp 07471 085762. Alex replies 9am–8pm, always within 24 hours.

Any session for their age. Red ball 4–8, Orange 9–10, Green 10–11, Yellow 11+.

Join the Adult Beginner session only: Wythall, Saturday 12–1pm. You can borrow a racket.

Alex's private lessons take up to 3 players per coach. Peak (weekdays 4–9pm and Saturday 9am–3pm): £30 for one player, £20 each for two, £15 each for three. Off peak (Monday–Friday 9am–3pm): £20 for one, £15 each for two, £10 each for three. Other coaches set their own prices. Send an enquiry through the Private lessons page.

The coaching programme runs for 38 paid weeks a year, excluding school holidays. The annual cost is split evenly across 12 months, so your payment stays the same every month, including school holiday months.

You have 14 days to bring the payment up to date — just get in touch and we'll work it out together. If it isn't resolved within 14 days, the player's place may be paused or released to someone on the waiting list.

A missed session can be made up at another suitable session that week, subject to availability. If Alex cancels a session, a make-up will be offered where possible. Sessions aren't refunded — if a session can't be made up at all, the lesson is credited back to the player's lesson credit balance instead.

Yes — contact Alex directly. Changes can be made at any point in the year, and moving from one to two sessions a week normally starts the following month.

Yes, any time — through the Player portal or by contacting Alex. The player can keep attending until the end of the month already paid for; payments already taken aren't refunded.

The full Direct Debit terms and conditions are on the Direct Debit terms page.

Yes — anyone can come, even total beginners, and you don't need a partner. A coach is always there for advice.

Yes, free of charge.